SERVPRO 24-Hour Emergency Response in Connecticut
12/10/2020 (Permalink)
When flooding, major water leaks, or fires occur in your home or business - you need help as soon as possible to help begin mitigating damages. When it comes to a large scale disaster on your property, every minute counts to help keep cleanup & restoration costs low and save as many of your belongings as possible.
Always Choose a 24/7 Damage Restoration Company
SERVPRO of Westport/Fairfield understands how much time matters when a water or fire disaster strikes your home, and that’s why we’re open 24/7, 365 days a year to provide emergency services.
Our goal is to stop damage in its tracks and ensure your property is secure. Before making the call to a damage restoration company on Google - be sure that they provide 24-hour service or they are likely not worth your business.
What Does SERVPRO Emergency Response Include?
Depending on your loss, SERVPRO of Westport/Fairfield’s emergency response may be a little different, but the goal remains the same: Mitigating damages.
When you call, our Customer Service Representatives will ask you a few questions that will help us best address your damages:
- When did the loss occur?
- What caused your loss? (If known)
- How much water is in the property?
- Did the fire department come? (If experiencing a fire)
- Are there any holes in the roof or broken windows?
- Is there electricity on site?
- Your insurance information (If applicable)
This information will help our team determine if your home needs the roof tarped or windows boarded up, how many team members are needed, what equipment is needed, and whether or not a generator is necessary.
If you’re experiencing flooding or emergency water damage, you can expect the following for SERVPRO of Westport/Fairfield’s emergency response:
- Flood water removal/water extraction
- Pulling up carpet and pad for drying (If applicable)
- Antimicrobial treatment to prevent mold growth
- Installing drying equipment
- Project Manager inspects damages to see what further work needs to be done
If you experience a fire, you can expect the following in your emergency response:
- Boarding up of windows and doors (If applicable)
- Roof tarping (If applicable)
- Water removal (Mitigate damages from Fire Department putting out fire)
- Installing specialized equipment
- Project Manager inspects damages to see what further work needs to be done
SERVPRO emergency response does not address all damages in the first visit.
The goal of emergency response is to prevent any further damages to your home. Then, our team inspects your property and begins the restoration process from there.